MERCHANT / Getting started
Prepare business details before taking orders
Learn each step from submitting an application to publishing an offering.
Before applying
Prepare these materials
Individual operator
Your real name, reachable email and phone, and business or supply evidence.
Legal entity
Full legal company name, the applicant’s business relationship, and verifiable contact and supply materials.
- Public store URL or supply evidenceProvide at least one. Without a public store, explain service scope, authorization or business evidence, and verification method.
- Delivery and after-sales commitmentsSpecify delivery time, acceptance, after-sales response and coverage, and what happens if you cannot fulfill the order.
Application details are visible only to you and administrators. Do not submit ID photos, full identification numbers, passwords, or keys.
Business workflow
From application to business
- Admission review
Submit complete identity, contacts, supply evidence, and service commitments. An administrator records a decision and validity after verification. If returned, supplement and resubmit using the feedback.
- Business details and capability declaration
Business details introduce services. Capability declarations are reviewed separately to match products, specifications, and requests you can fulfill.
- Publish products and services
Prepare a draft first. After admission is active, submit for product review; approval adds it to the public directory.
If your store is already listed, submit ownership evidence separately. Admission approval does not automatically link listed stores or generate invitations.
Platform standards
Legitimate operations, clear delivery
- Provide accurate business identity, contacts, and supply evidence for platform review.
- Offer only resources you are legally authorized to operate or resell. Do not impersonate providers or other merchants.
- Clearly specify products, pricing units, delivery deadlines, and support coverage. Do not attract buyers with misleading low prices.
- Do not request passwords or personal details unrelated to fulfillment. Protect buyer information.
- Fulfill on time and handle complaints. Resubmit for review when identity, contacts, or supply changes.
Standards version:merchant-admission-2026-10-27-v1
Review status and ongoing maintenance
Pending or returned
Check status and feedback on the application page. Do not resubmit pending applications. If returned, add the requested materials and submit a new version.
Changed or expired
Changes to identity, contact details, or supply require a new review. Check and resubmit expired details. New business is blocked while a new version awaits review.
Eligibility suspended
Contact the platform for review based on the feedback. You cannot resubmit during suspension. Existing delivery, support, and dispute obligations remain.
Review scope
Platform document review is not government identity verification or official third-party certification. Public listings do not mean a merchant has joined.